Privacy Policy
Last updated: 30th January 2025
At Nautego Boat Charters, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
Nautego Boat Charters is a yacht charter company registered in Spain. For any inquiries regarding this Privacy Policy, you can contact us at:
📧 hello@nautago.com
2. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Personal Details: Name, contact details (email, phone number), and address
- Booking Information: Details of your reservation, including dates, preferred services, and payment details
- Payment Information: Credit/debit card details (processed securely through third-party payment providers)
- Usage Data: Information collected via cookies, such as IP addresses, browser type, and pages visited
- Marketing Preferences: Your consent to receive promotional emails and offers
3. How We Use Your Information
We process your personal data to:
- Manage and confirm charter bookings
- Provide customer support and respond to inquiries
- Improve our website and services
- Comply with legal obligations under Spanish and EU law
- Send marketing communications (if you have given consent)
- Ensure security and fraud prevention
Your personal data will be processed under the General Data Protection Regulation (GDPR), in compliance with Spanish and EU data protection laws.
4. Sharing Your Information
We may share your personal data with:
- Partner agencies and service providers involved in yacht charter operations (e.g., captains, suppliers)
- Payment processors for secure transaction handling
- Legal authorities if required for compliance with Spanish or EU law
- Marketing platforms (only if consent has been provided)
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill your charter booking
- Comply with legal requirements (e.g., tax laws)
- Resolve disputes and enforce agreements
Once data is no longer needed, we securely delete or anonymize it.
6. Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have the right to:
✅ Access your personal data
✅ Rectify inaccurate information
✅ Request deletion of your data (subject to legal retention obligations)
✅ Object to data processing for marketing purposes
✅ Restrict processing under certain conditions
✅ Request data portability (receive your data in a structured format)
To exercise these rights, contact us at 📧 [Insert Email].
7. Security of Your Data
We take appropriate security measures to protect your personal information, including:
- Encryption for sensitive data
- Secure payment processing through trusted third-party providers
- Access control to prevent unauthorized data access
While we strive to protect your data, no system is completely secure. We encourage users to take precautions when sharing personal information online.
8. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze traffic. Cookies help us:
- Enhance website functionality
- Track browsing behavior
- Personalize marketing efforts
You can disable cookies in your browser settings, but some features may not function properly.
9. International Data Transfers
As our business operates in Spain, your data may be stored and processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure that appropriate safeguards are in place (e.g., contracts based on the EU Standard Contractual Clauses).
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in law or business operations. Any significant updates will be posted on our website and, where required, we will seek your consent.
11. Contact Us
For questions regarding this Privacy Policy or to exercise your data rights, please contact:
📧 Hello@nautago.com
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